Information about Us
“Using” this Site includes, but is not limited to, registering an account, viewing online products, browsing web pages, viewing member or user profiles or articles, or any uses via mobile applications, mobile devices, personal computers, email, telephones or other electronic devices.
The United Arab Emirates “U.A.E” is our Country of Domicile. Lebskom controls this Site from the U.A.E. Lebskom makes no representation that this Site is appropriate for use in other locations. If you use this Site from other locations, you are responsible for ensuring compliance with local laws. You may not use, export or re-export any materials from this Site in violation of any applicable laws or regulations, including, but not limited to any U.A.E export laws and regulations.
Eligibility for Membership
Lebskom wishes to ensure that its members (Shoppers and Seller) are able to form legally binding contracts and further that minors do not purchase unsuitable content. Therefore, membership of the Site is not available to persons under the age of 18 years. You represent that you are 18 years of age or over the age of 18 years before you become a member of the Site. Without prejudice to any other rights and remedies of Lebskom under this User Agreement or at law, Lebskom reserves the right to limit or withdraw access to the Site or the membership of any person if Lebskom believes that person is under the age of 18 years. The Site is not available to persons whose membership has been suspended or withdrawn by Lebskom. Further, if you are registering as a business entity, you represent that you have the authority to bind that entity to this User Agreement and that you and the business entity will comply with all applicable laws relating to online trading. No person or business entity may register as a member of the Site more than once.
Registration Obligations and Account Privacy
When you register as a member on the Site you have been or will be required to provide certain information and register a username and password for use on this Site.
On becoming a member of the Site, you agree:
Services and Related Fees
Lebskom is not an auction house nor a bank, and does not offer auction or banking services. The Site is an online platform allowing for the sale and purchase of items between Merchants and Shoppers. The purpose of our Service is to provide a simple and convenient service to Merchants, linking them to the Shoppers, concluding orders on their behalf and delivering the products to Shoppers. Lebskom does not own any of the products listed on the website, and has no involvement in their manufacture, production or distribution. Lebskom relies in good faith that information provided by Merchants on the Website is accurate, and therefore does not warrant that such information is accurate, complete, reliable, current, or error-free. You should not rely solely on the information presented on the Website, and you should read labels, warnings and directions provided with the Products. Please let Lebskom know of any errors that you find.
Membership for Shoppers on the Site is free. Lebskom does not charge any fee for browsing and buying listed items on the Site.
Lebskom may choose to temporarily change the fees for our services for promotional events (for example, free shipping days) or new services, and such temporary changes are effective in accordance with their terms when we post them on the Site.
Lebskom will terminate the membership of any Seller that sells or attempts to sell services or products to any OFAC (Office of Foreign Assets Control) sanctioned countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
Disputes with Lebskom
If any dispute, claim, controversy or difference in respect of Lebskom arises out of or in connection with or in relation to this Terms and Conditions (“Dispute”), including (without limitation) any question regarding the formation, existence, scope, performance, interpretation, validity or termination of this Terms and Conditions or this clause, or any question regarding the legal relationships established by this Terms and Conditions or the consequences of its nullity, then the parties shall first attempt amicably to settle the Dispute through good-faith negotiations over a period of thirty (30) calendar days commencing on the date that a party first sends to the other party a written notice of the Dispute.
In the event that a Dispute has not been settled amicably by the relevant parties by the end of such thirty (30) calendar day-period, the parties hereby agree that the Dispute shall be referred to and finally resolved by binding arbitration as set out below, under the Arbitration Rules of the Dubai International Financial Center – London Court of International Arbitration (“LCIA”), which rules are deemed to be incorporated by reference into this clause. The number of arbitrators shall be one. The parties to the arbitration shall seek to agree on a sole arbitrator to be nominated to the LCIA court for appointment. If the parties to the arbitration fail to nominate a sole arbitrator within 30 days from the date of the service of the request upon the respondent (or such greater or lesser period as may be fixed by the LCIA Court), the sole arbitrator shall be appointed by the LCIA Court. The seat or legal place of the arbitration shall be Dubai International Financial Center in Dubai, UAE. The arbitration proceedings shall be conducted in the English language and the award shall be in English. The foregoing provisions of this clause are without prejudice to the right of Lebskom to seek interim relief at any time from any court of competent jurisdiction (whether or not an arbitrator has been appointed) and Lebskom shall not be deemed to have breached this arbitration agreement or infringed the powers of the arbitrator for having done so.
Lebskom may terminate the privileges of any user who uses this Site to unlawfully transmit copyrighted material without a license, express consent, valid defense or fair use exemption to do so. If you submit information to this Site, you warrant that the information does not infringe the copyrights or other rights of third parties.
The Site may contain advertisements and/or sponsorships. The advertisers and/or sponsors that provide these advertisements and sponsorships are solely responsible for ensuring that the materials submitted for inclusion on the Site are accurate and comply with all applicable laws. Lebskom does not endorse, and is not responsible for the acts or omissions of any advertiser or sponsor.
You agree that Lebskom may communicate with you by email or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Multi-Currency Priced Transaction
Any charges imposed by the bank for transacting in a currency other than AED is the responsibility of the Shopper.
If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secure connection.
The cardholder must retain a copy of transaction records and Merchant policies and rules.
Exchanges & Returns
Rules and Conditions for Return / Exchange:
Please note: however, refunds and exchanges are only allowed if an item is defective or not as described. Unfortunately, we have a no-return policy on some of our products. We advise you to read the product description thoroughly before purchasing your desired product
Requests can be made in one of the following ways:
Returns outside the return period will be subject for approval by the Boutique and Lebskom, regardless if the item is still sealed or not.
Shoppers can cancel their orders within 1 hour of purchase and refunds will be made back to the original mode of payment. Please allow for up to 45 days for the refund transfer to be completed and note that the amount refunded will be net of bank processing charges. After 1 hour of placing an order, Shoppers can only cancel the order before the Seller starts processing their orders, which will be confirmed by email. Seller will assess cancellation post processing time and will inform the Shopper about their decision regarding their request. Cancellations for bespoke orders are not possible during the processing time and any cancellation will incur the full cost. Refunds agreed by Seller will be done only through a credit note with Lebskom.com